Melissa Reilly
Client Delivery Manager @PeopleScout
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WORK HISTORY
Client Delivery Manager @PeopleScout
Drive end-to-end delivery of talent acquisition solutions as a strategic partner and primary liaison for clients. Oversee and nurture client relationships, ensuring recruitment goals and service level agreements (SLAs) are consistently achieved. Champion process improvements to enhance efficiency, quality, and candidate experience, delivering measurable impact to client hiring outcomes.
SKILLS
ABOUT MELISSA REILLY
With over two decades of experience at Equity Residential, including 14 years in Talent Acquisition leadership, I bring a proven track record of delivering strategic hiring solutions and building lasting client partnerships. In my current role as Client Delivery Manager, I serve as the primary liaison and strategic partner to clients, ensuring recruitment goals and service level agreements (SLAs) are consistently achieved.My approach blends process optimization, data-driven decision-making, and automation to streamline operations and enhance the candidate experience. By driving continuous improvement in recruitment workflows and fostering cross-functional collaboration, I help position organizations as employers of choice while delivering measurable impact on hiring outcomes.
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