Melissa Randolph

About Melissa Randolph

Throughout my career, I have developed solid leadership skills and achieved win-win…

Experience

1. Cyber Security Manager Cyber Security Advisor

   FedEx

   Jan 2021 — Present

   In this current role, I am responsible for overseeing all aspects of the day-to-day operations of the Security Operation Center (SOC) for FedEx. I am mainly involved in managing the continuous monitoring activities to detect threats in the network. Moreover, I maintain consistent collaboration with team members to ensure seamless security operations. My key achievements for this role have been: • Recognized by senior management and received promotion from Cyber Security Advisor to Cyber Security Manager. • Led, mentored, and motivated team of 13+ individuals to ensure 24x7x365 continuous security monitoring. • Devised and executed SOAR automation playbooks to enhance analyst efficiency. • Leveraged in-depth technical expertise to create and deploy 60+ security use cases. • Researched new security threats and supported the implementation of new security tools. • Administered the implementation and maintenance of millions of dollars in contracts. • Maintained consistent collaboration with multiple internal and external teams to continuously improve the security posture of the FedEx network

Skills

• Active Directory
• Digital Forensics
• Carbon Black
• Cisco Asa
• Siem
• Network Security
• Call Centers
• Security
• Splunk
• Enterprise Network Security
• Business Analysis
• Testing
• Troubleshooting
• Computer Security
• Analysis
• Windows
• Splunk Enterprise Security
• Project Management
• Management
• Wireshark
• Security Analysis
• Training
• Program Management
• Adobe Acrobat
• Microsoft Office