Melissa Pitts
Senior Director, Strategic Consulting
- Role
- Senior Director, Strategic Consulting at Oracle
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Melissa Pitts
I have a passion for developing strong and energetic teams, establishing processes and…
Experience
Senior Director, Strategic Consulting
Sep 2024 — Present
18M+ annual revenue for the Clinical Organization, driving profitability and growth.Reduced delivery costs for optimization services, eliminating cost barriers for clients and expanding service adoption.Improved on-time delivery rates, mitigating financial risk, and enhancing client satisfaction.Integrated three disparate teams into a unified Clinical Organization, creating operational cohesion and consistent client experience.Lead development of a new subscription-based service offering, improving client contract flexibility, lowering costs, and increasing technology adoption.Drive service launch strategy including professional services estimation, scope definition, GTM planning, sales enablement, and customer onboarding.Lead 85-person cross-functional team responsible for clinical optimization services with measurable client outcomes.Oversee end-to-end business operations, customer success, business development, marketing, operations, financials, employee retention, and service delivery.Define and execute annual strategic roadmap for operational efficiency, service quality, and business growth.
Education
William Jewell College
Bachelor of Arts - BA
Skills
- Program Management
- Project Management
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