Melissa Pennett
Director of Outlets @Intercontinental Los Angeles Downtown
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WORK HISTORY
Director of Outlets @Intercontinental Los Angeles Downtown
Los Angeles, CA, US
Oversee operations for hotel F&B outlets, including Spire73, Lobby Lounge, Mini Bar, In-Room Dining, Club Lounge, and No Dive Bar (pool restaurant). Monitor financial performance, manage budgets, and implement cost control measures.Develop and implement strategies to enhance guest satisfaction and maximize revenue. Drive marketing and promotional initiatives to increase customer engagement and sales.
ABOUT MELISSA PENNETT
Dynamic hospitality leader with a proven record of driving operational excellence and…
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