Melissa Pavan

Head of Guest Experience @The Dorchester

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Head of Guest Experience @The Dorchester

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London, GB

EDUCATION

2007 — 2012

Liceo Cobianchi - Verbania

High School Diploma in foreign languages and Hospitality Management

2018 — 2018

Cornell University

Advanced Course Certificate, Hotel Revenue Management

2012 — 2016

Università Cattolica del Sacro Cuore

Bachelor's degree in Economics & Management, Economia aziendale e dei servizi

2016 — 2017

Glion Institute of Higher Education

Master's degree, International Hotel Management

SKILLS

VenditeMarketingFront OfficeManagementLavorare in Team Per Il Raggiungimento Degli ObiettiviOenologyDeterminazionePropensione Alla LeadershipMicrosGestione VenditeAdattabilità E FlessibilitàOpera PmsPropensione AI Rapporti InterpersonaliHospitality ManagementAffidabilità E DedizioneNegotiationMicrosoft OfficeBack Office OperationsStrategia Di Marketing

ABOUT MELISSA PAVAN

Passionate and dynamic Hospitality professional, skilled in Front-Office Operations, Sales, Reservations, Guest Relations. Actively pursuing learning and self-development to enhance my personal and professional growth. Strong human resources professional with a Master\'s degree focused in International Hotel Management from Glion Institute of Higher Education.

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Melissa Pavan — Head of Guest Experience at The Dorchester in London, GB | Unifers