Melissa Murphy
Tpa Field Account Manager @UnitedHealth Group
Cleveland, OH, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2017 — Present
Tpa Field Account Manager @UnitedHealth Group
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Field based service owner responsible for the customer\'s total service experience with UMR. This includes serving as the key liaison between the customer and the UMR Operations team, trending / monitoring of service issue resolution, and education for the customer and their employees.
SKILLS
Systems TrainingLicensingMicrosoft OutlookBrokersNew SalesMicrosoft OfficeRelationship BuildingBenefits AdministrationRating Systems TestingProduct TrainingAuto InsuranceSmall Group Health InsuranceBroker AssignmentsFfm CertifiedService Issue ResolutionOutlookTerritory ManagementMedicareCustomer RelationsRelationship ManagementSalesforce.comLife InsuranceMicrosoft WordUnderwritingWorking with BrokersLotus NotesIndividual Health InsuranceHealth Savings AccountsProperty & Casualty InsuranceMicrosoft ExcelMarketplace EnrollmentEmployee BenefitsSales SupportInsuranceProduct DevelopmentLicensed - Health & LifeDisability InsuranceAccount ManagementRetail BankingGoldmine
ABOUT MELISSA MURPHY
I have 20+ years of experience in the health insurance industry with both self-funded and…
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