Melissa Cain

About Melissa Cain

Executive leader and problem solver in the water technology sector, specializing in developing and executing transformative strategies, building strong client relationships, launching innovative technologies, and fostering a high-performance culture across diverse teams. In my Environmental Planning Principal role with HGA and as a dedicated water management professional, I am committed to integrating robust risk management methods, leading scientific research and innovative water technologies to address critical water safety and efficiency challenges. I seek to leverage the intersections of these elements to deliver sustainable, scalable solutions that not only prevent waterborne diseases but also helps clients achieve related environmental sustainability and water efficiency goals. Prior to joining HGA, I was an early-stage member and principal employee of Phigenics, LLC, a consultative water management firm specializing in risk management, environmental diagnostics and data management solutions.Held several sales and marketing leadership roles, ultimately serving as VP of Technology and a senior leadership team member. Developed and evolved a differentiated commercial offerings, driving market leadership and sustained sales growth across the Team. Transformed and centralized the delivery of technical support and training for clients and regional sales teams.Specialties: Waterborne pathogen risk management for facility water systems; Enterprise sales and business development for new technologies and/or divergent business models

Experience

1. Environmental Planning Principal

   HGA

   Mar 2025 — Present · Milwaukee, WI, US

   In today\'s commercial construction landscape, comprehensive water management is emerging as a critical priority. Waterborne pathogen (e.g, Legionella) outbreaks are known to be associated with construction activities in community and healthcare settings. As waterborne pathogens pose increasing risks during phases of construction, HGA is leading the industry with Environmental Planning services to provide strategic water management throughout design and construction.Since industry technical consensus standards were published a decade ago, guidance focuses on risk management processes that address building water safety and quality, however owners and construction partners need proven means and methods.By integrating specialized water management expertise into your project, HGA delivers innovative, sustainable solutions that safeguard your building\'s water systems, reduce liability, and protect occupant health—addressing your most critical water management concerns with industry-leading expertise.Our consultative approach combines scientifically-established strategies with industry standards to protect your investment and occupants—delivering a plan that prevents costly waterborne disease outbreaks while reducing liability exposure and operational expenses, including water system remediation, delays/downtime, and extensive treatment costs.The following benefits are key points of value:Risk MitigationRegulatory ComplianceBrand Protection and MarketabilityLifecycle Cost Reduction/Cost AvoidanceIndependent Subject Matter ExpertiseOperational Readiness on Day One

Education

• University of Wisconsin-Madison

  Bachelor of Science - BS, Biochemistry and Molecular Biology