Melissa Mattson

About Melissa Mattson

Throughout my career as a dynamic sales leader in the hospitality industry, I have built a solid track record of exceeding sales objectives, improving operational processes and driving revenue growth within high-demand, fast-paced environments. To achieve measurable results, I strategically leverage my expertise on strategic sales techniques, staff development, building key relationships and delivering exceptional customer service. As the world we know continues to change around us at a rapid rate, it is imperative to adapt to sudden changes and deliver comprehensive solutions to the community, staff, and customers alike. This adaptability and hands-on leadership is key for business growth and I strive each day to develop high performing teams that possess the passion to provide first class customer service and meet projected sales goals in an efficient, innovative manner.With an engaging, collaborative attitude I am trusted as a dedicated leader and sales expert by my peers, staff and senior leadership teams. My progressive attitude and comprehensive knowledge of the hospitality industry, leadership and generating revenue result in consistently meeting business objectives. I look forward to bringing the same success to your company! AREAS OF EXPERTISE• Effective Leadership• Full Lifecycle Project Management • Sales Management• Employee Coaching and Mentorship • Staff Development• Process Improvement• Critical and Conceptualized Thinking• Cross-Functional Teams • Budget Management• Cost Analysis• Contract Negotiation / Management• Microsoft Word, Excel, SharePoint

Experience

1. Senior Territory Account Executive

   Toast

   Nov 2022 — Present

Education

• University of Wisconsin-Stout

  Bachelor of Science (BS), Hotel, Tourism & Restaurant Management

Skills

• Marketing
• Social Media
• Hospitality Management
• Hospitality
• Public Relations
• Contract Negotiation
• Corporate Events
• Budgets
• Meeting Planning
• Trade Shows
• Marketing Communications