Melissa Mahoney
Program Manager Inflight Entertainment @United Airlines
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WORK HISTORY
Program Manager Inflight Entertainment @United Airlines
Report progress of program deliverables and milestones to executive leaders and other stakeholders• Define, deploy, and manage project plans ensuring scope alignment across initiatives• Identify, resolve, and escalate key issues, blockers, and dependencies across partnerships with internal and external product managers, developers, PMOs, and Techops• Facilitate the development of the multi-year IFE product roadmap and cross-program initiatives• Spearhead a coordinated approach to change management across projects/initiatives• Collaborate with project managers to transitions development teams from waterfall to agile methodology• Manage department operations (e.g, RACIs, meeting matrices, platform access, logistics, etc.)
EDUCATION
Loyola Marymount University
Bachelor of Arts (BA), Sociology
California State University, Long Beach
Master's Degree, MS in Counseling, Student Development in Higher Education
SKILLS
ABOUT MELISSA MAHONEY
Project Manager with over 10 years of experience spanning technical delivery, consulting, and higher ed. I take a customer-focused approach to change management, I lead cross-functional projects and programs to increase engagement and value. I love research, documentation and continuous process-improvement.
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