Melissa MacDonald
Hewlett Packard Enterprise
Sydney, NS, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Hewlett Packard Enterprise
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SKILLS
BpoService DeliveryBusiness AnalysisProcess ImprovementThird Party Vendor ManagementTeam ManagementIT OutsourcingManagementAvaya TechnologiesCall CenterProject PlanningBusiness Process Outsourcing (Bpo)Contact CentersBusiness IntelligencePerformance ManagementItilBusiness Process ImprovementForecastingChange ManagementCustomer ExperienceCapacity PlanningVendor ManagementCustomer SatisfactionTeam LeadershipAvayaOutsourcingBusiness TransformationProject ManagementBusiness PlanningOperations ManagementCall CentersProgram ManagementEmployee EngagementWorkforce Management
ABOUT MELISSA MACDONALD
I am an accomplished Global Workforce Planning leader with 15 years\' expertise in the…
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