Melissa M Erickson
Adjunct Professor - Crm @Minnesota State Moorhead
Denver, CO, US
EMAILS
m••••••@engaging.io
MOBILE NUMBERS
+17•••••••21
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WORK HISTORY
Jan 2022 — Present
Adjunct Professor - Crm @Minnesota State Moorhead
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Moorhead, MN, US
Teach 2 classes remotely: Intro to CRM, Intro to Consulting
EDUCATION
2007 — 2008
University of Mary
MBA, MBA
2001 — 2005
Minnesota State Moorhead
Marketing/Management
SKILLS
SsrsBusiness ProcessErpBusiness IntelligenceRequirements AnalysisStrategyEnterprise SoftwareEnterprise ArchitectureSoftware Project ManagementCrmMicrosoft CrmMicrosoft DynamicsBusiness AnalysisSoftware IntegrationGreat Plains SoftwareProgram ManagementSystem ArchitectureSales ProcessMicrosoft Sql ServerData AnalysisWorkflowData MigrationSdlcProject ManagementSalesforce.comCrystal ReportsPmpIntegrationSharepointConsultingManagement
ABOUT MELISSA M ERICKSON
Strategic CRM Leader | 17+ years of CRM Experience with Dynamics, HubSpot and Salesforce | Expert in CRM Strategy, Implementation & Optimization | Driving Cross-Functional Process Improvement Across Marketing, Sales & Service | Proven Team Leader Focused on Scalable Growth Through People, Process & Technology
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