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Melissa M. Alphin

Executive Director, Customer Impact & Resolution, Wells Fargo Corporate & Investment Banking

Role
Executive Director, Customer Impact & Resolution - Wells Fargo Corporate and Investment Banking at Wells Fargo
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Executive Director, Customer Impact & Resolution - Wells Fargo Corporate and Investment Banking

    Wells Fargo

    Mar 2024 — Present

    Executive Director of Customer Impact & Resolution, including Complaints, Redress, and Remediations programs

Education

  • Campbell University

    Master of Business Administration (M.B.A.), Trust and Investment Management

    1998 — 2003

Skills

  • Auditing
  • Enterprise Risk Management
  • Commercial Lending
  • Aml
  • Banking
  • Risk Management
  • Financial Services
  • Internal Audit
  • Wealth Management
  • Sarbanes-Oxley Act
  • Consumer Lending
  • Internal Controls
  • Credit
  • Operational Risk Management
  • Financial Risk
  • Credit Risk
  • Commercial Banking
  • Credit Analysis
  • Retail Banking
  • Portfolio Management
  • Loans
  • Financial Analysis

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Melissa M. Alphin — Executive Director, Customer Impact & Resolution - Wells Fargo Corporate and Investment Banking at Wells Fargo in Raleigh, NC, US | Unifers