Melissa Lundy

About Melissa Lundy

Don\'t reach out your hand to receive, reach into your heart to make a difference in someone else\'s life, to change their outcome. Be the person responsible for making a difference for someone else without the spotlight being on you.You can always see better if you look with your heart! Change is the only thing that is constant!

Experience

1. Imaging Informatics Analyst Ii

   Cincinnati Children's

   Jan 2024 — Present · US

   Project ManagementManage projects related to department/division systems support of organization-wide systems projects. Develop project plan, ensure timely completion of the project as needed for department/division projects. Assist/prioritize setting project task. Escalate issues/solutions to management.Manage Customer/Vendor Relationships:Develop collaborative professional relationships with department/divisionDocument processes and technical requirements. Find innovative ways to improve efficiency of department/division processes and software.AnalysisRespond to systems requests from department/division. Document issue resolution. Provide feedback to avoid consistent errors. Analyze issues and identify trends. Develop solutions for long-term resolution of issues.Technical SupportServe as liaison between the HI and Information Services. Participate in the execution of test scripts to validate systems implementations and modifications. Maintain system data and tables. Maintain department/division web site.Design/DevelopmentConsult with department/division to determine system requirements. Support technical solutions that increase the efficiency of the department/division. Assess and understand the downstream impact of changes in technology. Communicate the impact of changes to HI staff. Evaluate current systems for quality/utilization. Provide input to or determine training needs. Assist with the development of training standards and objectives. Prepare oral and written presentations for training purposes. Assist/conduct training as needed. Work with department/division to understand reporting needs. Prepare statistical summaries and reports. Develop reports through efficient use of various tools available. Systems: Epic/ Epic TST (EST & CT) Multi Super UserSyngo VA40G/Service Tools/AdminMuse 9/Muse Admin -GE Trained 11/2020Lumedx/Apollo/Cardiogate AdminSynaptris/Kazava/AdminAmbra/AdminRadiology PacsSentinel Admin

Education

• University of Phoenix

  Associate of Arts (AA), Business Management

  2008 — 2011

• MTMI

  PACS Administrator- Imaging Informatics

• University of Phoenix

  Bachelors of Science in Accountancy, Accounting and Business/Management

  2011 — 2013

• University of Phoenix

  Masters of Science in Accountancy, Accounting

  2013 — 2015

• Western Hills High School

  Data Processing and Accounting

  1989 — 1991

Skills

• Peoplesoft
• Account Reconciliation
• Microsoft Office
• Software Documentation
• Event Planning
• Microsoft Access
• Microsoft Excel
• Powerpoint
• Customer Service
• Accounts Payable
• Inventory
• Safety Auditing
• Healthcare Management
• Healthcare Information Technology
• Electronic Medical Record (Emr)
• Management
• Access
• Property Management
• Hipaa
• Healthcare Information Technology (Hit)
• Administration
• Bookkeeping
• Events Organisation
• Critical Thinking
• Community Outreach
• Organizational Effectiveness
• Microsoft Powerpoint
• Process Improvement
• Healthcare
• Hospitals
• Highly Detail Oriented
• Business Process Improvement
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Accounting
• Sap
• Microsoft Word
• Data Analysis
• Epic Systems
• Quality Auditing
• Data Entry