Melissa Lineberry
Manager, Operational Effectiveness and Support @PenFed Credit Union
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WORK HISTORY
Manager, Operational Effectiveness and Support @PenFed Credit Union
Tampa, FL, US
EDUCATION
HBS Online | Harvard Business School
Certificate in Business Analytics
Miami University
B.A., Housing and Interior Design
SKILLS
ABOUT MELISSA LINEBERRY
My journey in the financial services and mortgage industry has spanned more than 25 years. I am a solutions-focused leader with a passion for delivering customer-centric products and service. With a natural curiosity regarding policy and process, I champion continual improvement and refinement for the betterment of the organization and clients. As a trusted advisor and coach to customers and peers alike, I drive performance that surpasses organizational goals with a service-first mentality.With experience across the retail production life cycle to include origination, processing, underwriting, closing and servicing as well as my roles as mortgage insurance vendor and Correspondent investor, I bring a unique perspective and thorough understanding of the mortgage industry. I am an engaged advocate for constant learning to strengthen and advance the mortgage industry as demonstrated by my achievement of the Certified Mortgage Banker designation in 2••••••••@gmail.com
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