Melissa Lawhon
Client Focused Benefits Leader | Certified Project Management Professional | Operations & Lean
- Role
- Senior Project Manager - Defined Benefit at Mercer
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Melissa Lawhon
I help clients and business partners develop and deploy solutions that enhance the customer experience, improve operational efficiencies, and meet strategic goals. Focused on delivering optimum value, I translate the sponsor\'s vision into executable steps, build collaborative relationships, and meet commitments with integrity. My experiences include: financial services, benefits outsourcing, plan administration, retirement plan services, project managementA listing of my core competencies include:Defined BenefitDefined ContributionProject ManagementLean ManagementRetirement Plan ServicesClient ServicesLeadershipResource Procurement & AssignmentFinancial Monitoring & ReportingProcess ImprovementCommunication SkillsPresentation SkillsRisk MitigationSoftware Development Life CycleTechnical Aptitude Benefit AdministrationOutsourcing
Experience
Senior Project Manager - Defined Benefit
Sep 2019 — Present · Jacksonville, FL, US
Education
Flagler College
Bachelor of Arts (B.A.), Business Administration
Skills
- Analytical Skills
- Leadership
- Employee Benefits
- Operations Management
- Customer Relationship Management (Crm)
- Financial Services
- Business Analysis
- Team Building
- Management
- Cross-Functional Team Leadership
- Project Management
- Risk Management
- Business Process Improvement
- Business Process
- Crisis Management
- Benefits Administration
- Sdlc
- Defined Benefit
- Outsourcing
- Communication
- Process Improvement
- Strategic Planning
- Requirements Analysis
- Vendor Management
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