Melissa Kraft

Manager, Customer Service Strategy & Ops

Role
Manager, Customer Service Strategy & Ops at Comcast
Location
Philadelphia, PA, US
LinkedIn followers
500 followers

About Melissa Kraft

Working for Comcast has been a positive learning experience. Starting with Comcast as an…

Experience

  1. Manager, Customer Service Strategy & Ops

    Comcast

    Jan 2011 — Present

Education

  • University of Phoenix

    Associates

    2007 — 2009

Skills

  • Team Leadership
  • Powerpoint
  • Management
  • Budgeting
  • Forecasting
  • Sales Operations
  • Customer Retention
  • Customer Service
  • Call Centers
  • Cross-Functional Team Leadership
  • Direct Sales
  • Account Management
  • Sales
  • Budgets
  • Customer Satisfaction
  • Training
  • Retail
  • Contact Centers
  • Telecommunications
  • Process Improvement

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Melissa Kraft — Manager, Customer Service Strategy & Ops at Comcast in Philadelphia, PA, US | Unifers