Melissa Kelly
Operations Director @Enviral
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WORK HISTORY
Operations Director @Enviral
City of Cape Town, ZA
Supported the CEO in overall agency management across all Clients•Led the Client Service team and ensured high-quality service delivery •Developed new business proposals, retainers, and oversaw client acquisition•Onboarded and managed new clients to ensure smooth integration •Handled day-to-day agency operations and workflows•Managed agency marketing and assisted with HR requirements
EDUCATION
AAA School of Advertising
Higher National Diploma, Marketing/Marketing Management, General
University of KwaZulu-Natal
Bachelor of Arts - BA, Psychology, Philosophy and History of Art
SKILLS
ABOUT MELISSA KELLY
Client Service & Business Growth Specialist | Driving £3M+ Global Accounts | Results-Driven and Can-Do Leader | Design & Digital Focus
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