Melissa Hychalk

Enterprise Sales Manager at Comcast Business

Role
Customer Care Manager at Comcast
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Melissa Hychalk

Empowering Excellence Through Coaching and Development As a highly engaged leader,…

Experience

  1. Customer Care Manager

    Comcast

    Jul 2017 — Present · Pittsburgh, PA, US

Skills

  • Process Improvement
  • Management
  • Team Building
  • Business Process Improvement
  • Call Centers
  • Sales
  • New Hire Processes
  • Troubleshooting
  • Contact Centers
  • HR Policies
  • Customer Experience
  • Voice Over Ip (Voip)
  • Leadership
  • Customer Retention
  • Customer Service
  • Telecommunications
  • Payroll
  • Customer Satisfaction
  • Training
  • Team Leadership
  • Cross-Functional Team Leadership
  • Performance Management

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Melissa Hychalk — Customer Care Manager at Comcast in Pittsburgh, PA, US | Unifers