Melissa Hopkins

About Melissa Hopkins

Melissa Hopkins has been supporting strategic enterprise clients for over twenty years. Melissa joined Amazon in 2022 and is responsible for managing Amazon Business’ largest and most valued clients (Fortune accounts). Amazon Business is a $40B division of Amazon and AWS sister division. Melissa focuses on addressing the global, complex supply chain and procurement requirements of Amazon Business’ largest enterprise customers. In doing so, she interfaces with her clients’ C-Suite and Executive Leadership Teams to deliver solutions across all of Amazon’s different entities (Amazon Business, AWS, Services) in order to provide her clients with strategic solutions to meet their business priorities. Prior to joining Amazon, Melissa’s experience has been in strategy, and business development with Fortune 100/500 companies across the following verticals: Management Consulting (Accenture, Microsoft); CPG (Starbucks, Dunkin’ Brands); FinTech (Fiserv, FIS/WorldPay); M&A, capital raising, and venture capital (Commercial Real Estate). Throughout her career, Melissa has negotiated multi-million-dollar contracts among Fortune 100/500 clients including winning the longest contract (six years) in one of her divisions. She has trained over sales professionals; managed large teams; has received several career-related awards; been filmed by Amazon; and has been a speaker and MC at various events. Melissa has engaged in several corporate assignments and rotational programs across Boston, N.Y, Chicago, D.C, Mpls, Denver, and Seattle while working in collaboration with internal and external CEO’s, C-Suite, General Counsels, leadership, and M&A Teams. She has lived overseas in France, Senegal, and South Africa to study and lead various projects. Melissa holds a Master’s Degree in Industrial and Organizational Psychology from Colorado State University, and a Bachelor’s Degree in Psychology and French from University of Wisconsin, Madison (including studies at University of Dijon, France).

Experience

1. Senior Director, Strategic Enterprise

   Amazon

   Sep 2022 — Present · Boston, MA, US

   Lead Fortune enterprise strategies & deals for Amazon Business’ premier clients in the Strategic Enterprise Division-AB is a $40B division of Amazon-Partner with C-Suite, Supply Chain, & Procurement Exec teams to execute innovative solutions to drive cost savings & consolidation: 1/ Managed spend strategies 2/ User adoption/change management, solutions consulting, 3/ Drive offerings across AWS, AB Services (VMI, Vending) Office, MRO, IT, Breakroom-Partner with clients on Legal facets inclusive of setting up unique multi-legal entity agreements & growth incentive programs-Host C-Suite clients at Executive Briefing Centers (EBC’s) & FC’s. Goal is to drive strategy think-tank & ideation sessions resulting in data driven work streams while showcasing ROI on T2T meetings-Collaborate with AWS on joint initiatives such as EBC’s, SMART Factory EBC’s, Gen AI/ML workshops, Vending & partnerships (I.e. ServiceNow, Deloitte) work-streams-Lead multichannel PanAmazon offerings for customer use cases & consulting initiatives to deliver digital optimization & continuous cost savings to bottom line-KEY ACCOMPLISHMENTS: 1/ Launched 1st AB EBC with customer C-Suite & AWS. 2/ Launched 1st AB external customer for Vendor Managed Inventory (VMI) Program. 3/ Awarded global primary supplier by key strategic customer to shut off 350 other suppliers. 4/ Drove record speed 6 week launch for client resulting in them shutting off their incumbent & awarding AB as primary Office supplier. 5/ Asked to be 1 of 3 execs to be filmed on sharing customer strategies & roadmaps for global All Hands Meeting. 6/ Asked to be on task force to develop 1st C-Suite focused client presentation for global AB sales & marketing teams. 7/ 1st on team to obtain vetted endorsement of Exec client to sit on AB CAB. 7/1st Client Exec interviewed on-stage at Amazon Business Global Reshape Conference.

Education

• Colorado State University

  Master's degree

• University of Wisconsin-Madison

  B.A., Psychology & French