Melissa Hodges

Customer Support Coordinator at CSX

Role
Customer Support at CSX
Location
Jacksonville, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Melissa Hodges

I am a Logistics and Transportation professional with 17 years experience in the rail industry. I am a Team player, highly motivated, detail oriented, fact based, respond well to change, work well with both internal and external customers, great at multi tasking, and eager to learn.

Experience

  1. Customer Support

    CSX

    Apr 2019 — Present · Jacksonville, FL, US

    Provide solutions for customers to ensure superior service and assist customers in the use of the eBusiness tools on ShipCSX

Education

  • Georgia Southern University

    Bachelor of Business Administration (B.B.A.), Logistics and Intermodal Transportation

    1998 — 2002

Skills

  • Trucking
  • Team Building
  • Management
  • Container
  • 3pl
  • Freight
  • Strategic Planning
  • Process Improvement
  • Warehousing
  • Supply Chain Management
  • Logistics Management
  • Operations Management
  • Supply Chain
  • Logistics
  • Transportation Management
  • Ltl
  • Transportation

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