Melissa Hendricks
Sales Manager at International Paper
- Role
- Sales Manager at International Paper
- Location
- Providence County, RI, US
- LinkedIn followers
- 500 followers
About Melissa Hendricks
Customer Relations Manager with over 15 strong years of Customer Relations/ Project Mangement and Process Implementation background. Manage a portfolio of more than $7 million, composed of multiple Fortune 500 accounts. Adept in communicating effectively with others at all levels, which has given me the ability to maintain existing business and build new business opportunities. Strong ability in grasping and explaining existing and new products/ procedures in a clear and concise manner. Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers. Strong supervisory, leadership, problem solving, proper delegation and decision-making skills.
Experience
Sales Manager
Oct 2021 — Present
Education
Bryant University
Project Management Certification
2010 — 2011
Rhode Island College
BA, Communications, Marketing
1996 — 2000
Skills
- Teamwork
- Account Management
- Key Account Relationship Management
- Analysis
- Purchasing
- Process Improvement
- Store Management
- Time Management
- Contract Negotiation
- P&L Responsibility
- Powerpoint
- Microsoft Excel
- Project Management
- Problem Solving
- Operations Management
- Merchandising
- Social Networking
- Key Account Management
- Recruiting
- Management
- Team Building
- Facilities Management
- Employee Relations
- Strategic Planning
- Inventory Management
- Coaching
- Retail
- Supervisory Skills
- Process Scheduler
- Sales Management
- Human Resources
- Product Knowledge
- Leadership
- Outlook
- Microsoft Office
- Sales
- P&L
- Project Planning
- Hiring
- Negotiation
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