Melissa H.
Operations & Sales Exec in Fashion & Consumer Goods | Revenue Driver | Expert in ERP, EDI, & 3PL | Data-Led Leader | Customer-Centric Partner | Driving Supply Chain, Wholesale & Lifecycle Excellence
- Role
- Lead Operations Coordinator at Mission
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Melissa H.
Strategic operations and sales leader with 20+ years in fashion and consumer products. Excel at simplifying complexity, scaling logistics, and aligning cross-functional teams to drive growth. Known for leading trade shows that generated 75% of revenue, cutting chargebacks by 70%, and delivering 15% vendor cost savings. Passionate about combining analytical precision with people-first leadership to transform processes and elevate client experience. Curious, collaborative, and committed to performance. Let\'s connect to turn strategy into momentum.Significant highlights of my career include:*Played a collaborative role in reintroducing two successful women\'s ready-to-wear clothing lines. Conducted market research, analyzed strategies used by competing brands, established our objectives for the launch of our clothing line, evaluated timing and methods for the relaunch, set pricing structures, identified target markets and distribution channels for the newly relaunched products.*Executed and oversaw the successful relocation of warehouses for multiple employers during my tenure. Developed project plans to assess and analyze the efficiency of existing facility layouts, organized current inventory, minimized complications related to shipping and delivery, evaluated storage efficiency, and identified areas for improvement in the new locations.*Guided team through the challenges presented by the COVID-19 pandemic. Additionally, took responsibility for the Ecommerce and Outbound distribution team. managed shipments for both Ecommerce and Amazon FBA. From 2019 to 2020, and successfully maintained our operations remotely, while focusing on sales growth across all categories, accomplished a 40% reduction in lead times. Throughout this period, provided leadership, coaching, and mentorship to teams consisting of up to 7 Distribution Coordinators.*Oversaw and directed the planning and execution of annual trade exhibitions, which generated 75% of the annual revenue through efficient logistics, photography, and personnel management.
Experience
Lead Operations Coordinator
May 2024 — Present · Purchase, NY, US
Education
Queens College
Courses, Business Marketing
Queensborough Community College of The City University of New York (CUNY)
Associate of Science - AS, Business Administration and Management, General
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