Melissa Giuliano
Senior Epic Willow Consultant @Nordic Global
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WORK HISTORY
Senior Epic Willow Consultant @Nordic Global
Carilion Clinic | Roanoke, VA | September 2022 - present-Performed daily Formulary and Medication list updates-Built and maintained Alternative Alerts and Order SetsFranciscan Missionaries of Our Lady Health System | Baton Rouge, LA | September 2022 - present-Monitored billing, interface, and barcode error workqueues-Built and maintained Medication records, panels, Order Sets, and Alternative AlertsAtrium Health | Charlotte, NC | January 2020 - July 2021, January 2022 - August 2022-Specialized in post-live Willow build, maintenance, and error resolution-Performed monthly FDB medication data load and analysis, quarterly NDC price load and HCPCs updates, as well as general ERX/NDG/NDC maintenance-Monitored billing, interface, and barcode errors queues and proactively ran utilities to identify build issues before they were reported by end users-Built and modified Best Practice Advisories, Order Sets, order panels, Alternative alerts, and maintained Medication Lists, Preference Lists, and dispense logicGroup Health Cooperative Seattle/KPWA | Seattle, WA | September 2016 - March 2019-Specialized in monthly FDB medication data load & post-load analysis-Developed and documented process for monthly FDB medication data load & post-load analysis-Trained and transitioned process to client team members seamlessly Medical University of South Carolina | Charleston, SC | January 2016 - September 2016-Assisted in issue resolution, BCMA compliance, and monthly FDB medication data load & post-load analysisLahey Clinic | Burlington, MA | June 2014 - December 2015-Supported the Epic Willow application system throughout various implementation phases focusing on post-live optimization and maintenanceThedacare-Community Health Network | Berlin, WI | March 2014 - August 2014Scott & White Healthcare | Round Rock, TX | January 2014 - March 2014Yale New Haven Health System | Stratford, CT | April 2013 - December 2013
EDUCATION
Villanova University
B.S., Biology
SKILLS
ABOUT MELISSA GIULIANO
A former Epic employee and Pharmacy Technician, I now specialize in issue resolution, build, and optimization for Epic customers. I am Certified in Epic Willow Inpatient.Experience with medication build and maintenance, FDB medication data loads and post-load analysis, NDC Price Loads, HCPCs crosswalks & quarterly updates, configuration for waste and auto-calculation of waste, medication list/preference list build and maintenance, Barcoded Medication Administration Compliance, Investigational Medication build, One-Step medication build, Data Courier, and Willow Inventory.
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