Melissa Feliciano-Wylie
Operations Manager @NYC Department of Health and Mental Hygiene
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WORK HISTORY
Operations Manager @NYC Department of Health and Mental Hygiene
NY, US
Coordinate and manager the Office of Healthcare Accountability deliverables under Local Law 78 of 2023*Support cross-agency initiatives and high priority projects by providing administrative assistance and community support not limited to scheduling, coordination, note-taking, follows ups and project organizational and timeline*Engage with internal and external community stakeholders through webinars, convenings, agency announcements, participation in workgroups, and other related means*Assist with special projects and initiatives such as creation of the office of healthcare accountability, implementation of the waiver, birth equity, and safety net collaborations*Responds to various requests for information from the community and public stakeholders *Manage recruitment and onboarding activities including posting job openings, collaborating with supervisors on recruitment efforts, coordinating employee onboarding process from end-to-end, and leading orientation*Generative AI and Automation Community of Practice (CoP) Member
EDUCATION
Inter American University of PR, Ponce Campus
Ponce, Puerto Rico
St. Francis College
BA, International Studies
SKILLS
ABOUT MELISSA FELICIANO-WYLIE
High-energy, bilingual (English/Spanish) individual experienced in healthcare, marketing, event, sales and travel professional in corporations and start-up organizations. Managed well-produced community projects, events, trade shows, trainings, educational business management programs, marketing programs, and PR projects. Proven record in developing result-driven event marketing and sales programs. Project management, organizational skills, and customer-focused approach to all client interactions and projects.
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