Melissa Duke
Executive Telecom Strategist specializing in creative network designs for mid-to-large Enterprise
- Role
- Senior Enterprise Account Executive at Bluebird Fiber
- Location
- Lansing, MI, US
- LinkedIn followers
- 500 followers
About Melissa Duke
As a senior-level telecom professional, I offer a 360-degree view into almost every aspect of the industry. From planning networks to navigating regulations to provisioning circuits, over the past 20 years, I\'ve done it all. However, my greatest insight isn\'t about how networks work but how people do. Great solutions come from taking time to listen to my customer\'s pain points, developing a clear understanding of their business objectives, and always being available and accountable for outcomes.My mission statement: Say what you do and do what you say. With a career built upon client trust and satisfaction, each day I endeavor to be:• impeccable with my word. No overpromises. No spin. No puffery.• transparent about what I can – and cannot – deliver. Even when it hurts.• meticulous with follow-through. Projects need to get done on time and on budget. • always at your service: My direct line is your personal help line.My Strengths:• Telecom network assessments• Cultivating relationships with C-level executives and senior management• Network infrastructure planning and design• SD-WAN / IP / ethernet / wavelengths• Diversity / redundancy / low latency• Data center / cloud connectivityIn a field where network providers talk about strength and reliability, I am proud to help customers see beyond buzzwords and actually deliver what we promise, both in the network they choose and the provider they choose to work with. I’m confident that the right network design can transform your enterprise and IT ecosystem. Let’s chat. Feel free to call (51••••••59) or send me a direct message.
Experience
Senior Enterprise Account Executive
Mar 2026 — Present
Education
Michigan State University
Business Administration with a focus on International Relations
2000 — 2004
Dale Carnegie Training
Effective Communication and Human Relations, Leadership for Managers
Skills
- Strategic Planning
- Networking
- Call Centers
- Business Development
- Ip
- Network Design
- Telephony
- Management
- Telecommunications
- Visio
- T1
- Leadership
- Voip
- Mpls
- Wireless
- Customer Service
- Project Management
- Windows
- Liebert
- Unified Communications
- Troubleshooting
- Pricing
- Microsoft Office
- Managed Services
- Data Center Operations
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