Melissa Douglas

About Melissa Douglas

I am a fast-paced hands-on Customer Success Manager and Strategic Enablement Program Leader with over 12 years of experience spanning customer success in AdTech + MarTech and enterprise revenue enablement. I work side-by-side with my customers and cross-functional teams to ensure the successful adoption, value realization, and enablement of products and services. Contributes to $MM YoY revenue growth and product expansion.I thrive at the intersection of creativity and execution—transforming complexity into clarity through deep subject matter expertise and scalable enablement programs that empower global sales teams to exceed targets and drive exceptional customer outcomes. As a strategic program leader, I drive enterprise revenue enablement from vision to execution at Oracle, supporting global sellers through data-driven enablement projects, learning programs, and cross-functional collaboration with a focus on advancing seller readiness and engineered selling.When I\'m not at work, you\'ll find me spending time outdoors enjoying fun weekends filled with adventures. Whether I\'m hiking through fields of wildflowers, skiing down the mountain, camping by the river, gardening in my backyard, or relaxing by the pool, I\'m happiest when I\'m outside in nature, staying active, and spending time with my family and friends.

Experience

1. Principal Enablement Program Manager Revenue Enablement

   Oracle

   Sep 2025 — Present · Denver, CO, US

Education

• East Carolina University

  Bachelors of Science, Hospitality Management

  2006 — 2010