Melissa Cloer

About Melissa Cloer

If you’re responsible for technology across multiple locations, you already know the challengeExecution matters just as much as strategy.I work with enterprise IT and operations teams to help them plan and execute technology rollouts, refresh cycles, and new location openings with greater predictability and less operational risk.At Connext, we support organizations with complex, multi-site environments — from retail and hospitality to QSR, healthcare, and distributed enterprises — by providing disciplined deployment services and flexible managed support. My role is often the first point of contact, helping teams quickly determine whether there’s a fit, where Connext can add value, and how to move forward efficiently.What our customers tend to appreciate most is a straightforward, low-pressure approach:clear conversations, relevant examples, and respect for how busy enterprise teams already are.If you’re exploring ways to improve consistency, reduce rework, or bring more confidence to your next deployment or refresh, I’m always happy to start with a short, practical conversation.

Experience

1. Business Development Representative

   Connext

   Feb 2026 — Present

   Key Responsibilities​Top-of-Funnel Prospecting & OutreachExecute targeted outbound campaigns via email, phone, and LinkedIn to priority ICP accountsResearch target accounts and buyer personas to personalize outreachFollow structured cadences to generate qualified meetings for Account ExecutivesTrack activity, outcomes, and conversion metrics in HubSpotLead Qualification & Follow-UpRespond to inbound marketing leads within defined SLAsQuality leads based on ICP fit, business need, timeline, and buying roleNurture early-stage prospects until sales-readyMaintain clean CRM data and pipeline hygieneCampaign & Marketing SupportAssist marketing team in launching outbound and ABM campaignsHelp build prospect lists and contact databasesCoordinate webinar/event follow-up and campaign reportingProvide feedback to improve messaging and conversion performanceSales Enablement SupportSchedule discovery meetings for sales teamPrepare basic account research summaries for assigned meetingsShare market and buyer insights back to leadership and marketing

Education

• Ashford University

  Bachelor's Degree, Bachelor of Arts

  2010 — 2014

• Cental Gwinnett Hgh School

  High School, Degree

  1996 — 1999

Skills

• Office Management
• Administrative Assistant
• Customer Service
• Spreadsheets
• Compensation/Benefits Design
• 10 Key
• Peachtree Payroll Software
• Peoplesoft
• HR Policies & Procedures
• Outlook, Internet
• Word, Excel, Powerpoint
• Accounts Payable/Receivable
• Training and Development
• Certified Notary
• Budgets
• Accounts Payable
• Administrative Assistance
• Administrative Assistants
• Human Resources
• Invoicing
• Management
• Finance
• Credit
• Microsoft Word