Melissa Clark

Experience

1. Customer & External Affairs Manager

   AEP Ohio

   Oct 2022 — Present

   Responsible for management of local and county governmental affairs, community relations, and relationships with key accounts in AEP Ohio\'s Southern Service Territories.Manage, coordinate and facilitate solutions to emerging strategic community and business development issues. Serve as local legislative contact and liaison working with respective business units to advocate operating company position and public policy. Strategically build, maintain and manage key environmental economic development and community contacts and relationships. Proactively interface with managed account customers during power system interruptions or in anticipation of significant regulatory, political, or industry change. Supports a team of Business Services Account Managers within the Southern district service territory.

Education

• Ohio Valley Christian School

  High School Diploma

  1993 — 1997

• University of Rio Grande and Rio Grande Community College

  BS, Psychology, Sociology

  1997 — 2001

Skills

• Workforce Development
• Recruiting
• Marketing
• Policy
• Customer Service
• Grant Writing
• Strategic Planning
• Employee Relations
• Training
• Volunteer Management
• Human Resources
• Grants
• Economic Development
• Public Policy
• Social Media
• Public Relations
• Public Speaking
• Fundraising
• Employee Training
• Government
• Nonprofits
• Community Outreach
• Community Development
• Leadership Development
• Marketing Communications
• Program Development
• Event Planning