Melissa Brown Caperton
Healthcare Operations & Coding Expert | Educator & Trainer | Partnering to Enhance Quality, Efficiency, and Sustainability
- Role
- Director Physician Coding at Baptist Health
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Melissa Brown Caperton
Director and training specialist with 30 years of experience leading education, reimbursement, and quality improvement operations within the healthcare sector. Currently involved in launching the PANDA (Preventing Alcohol, Nicotine & Drug Addiction) program to help identify and provide intervention for substance use disorders before they turn into addictions. Led the organization through adopting Value Based Funding approach and entry into the CMS quality programs, including MU, MIPS, QPP, PQRS, and VPM. Track record of strengthening departmental performance through technology modernization, supporting organizational programs based on legislation and standards, process optimization, and advanced learning & development programs. Able to effectively lead teams and work collaboratively with medical stakeholders to accomplish business objectives. Key Skills-Training & Education-Revenue Strategy & Optimization-Value-Based Quality Programs -MIPS/MU/HEDIS-Coding & Billing-Trend Analysis Research -Managed Care-Health Insurance -Compliance/HIPPA Additional Highlights- Extensive experience in the hospital & health care industries- AAPC Instructor/Professor of Healthcare, Ultimate Medical Academy- Credentials include RHIA, CPC, CMPA, CPPM, CFPC, & DTM.Thank you for visiting my page, for opportunities to connect please feel free to Inmail me.
Experience
Director Physician Coding
Dec 2021 — Present · Jacksonville, FL, US
Education
Northcentral University
Doctor of Health Administration, Health/Health Care Administration/Management
2021 — 2025
Webster University
Masters of Arts, Organizational Management
Medical College of Georgia at Augusta University
Bachelor, Health Information Management
1990 — 1992
Skills
- Icd-10
- Medical Terminology
- Software Documentation
- Hcpcs
- Data Entry
- Orthopedic
- Icd-9
- Physicians
- Health Information Management
- Powerpoint
- Microsoft Excel
- Revenue Cycle
- Quality Improvement
- Hospitals
- Epic Systems
- Emr
- Public Speaking
- Microsoft Publisher
- Teaching
- Health Education
- Microsoft Office
- Hipaa
- Medical Records
- Leadership
- Microsoft Word
- Quality Payment Programs
- Healthcare
- Training
- Medical Coding
- Healthcare Information Technology
- Electronic Medical Record (Emr)
- Medical Billing
- Healthcare Management
- Cpt
- Family Medicine
- Ehr
- Medicare
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