Melissa Cano

Role
IT Operations Service Desk Director at PwC
Location
Tampa, FL, US
LinkedIn followers
500 followers

About Melissa Cano

Manage team responsible for Quality Assurance, Reporting and Scheduling of IT call center…

Experience

  1. IT Operations Service Desk Director

    PwC

    Oct 2013 — Present

Skills

  • Call Centers
  • Six Sigma
  • Itil
  • IT Management
  • Process Improvement
  • Business Analysis
  • Management
  • Vendor Management
  • IT Strategy
  • Sdlc
  • Business Process
  • Project Management
  • Business Process Improvement
  • Quality Assurance

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Melissa Cano — IT Operations Service Desk Director at PwC in Tampa, FL, US | Unifers