Melissa Cain

Customer Experience Product Manager at Live Oak Bank

Role: Customer Experience Manager at Live Oak Bank
Location: Wilmington, NC, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Experience Manager
Live Oak Bank
Dec 2020 — Present

Education

University of North Carolina Wilmington
Bachelor of Science (B.S.) and Bachelor of Arts (B.A.), Marketing and Communication Studies
2008 — 2012

Skills

Adobe Creative Suite
Customer Service
Email Marketing
Marketing Communications
Facebook
Social Media
Marketing
Blogging
Account Management
Public Relations
Event Planning
Microsoft Office
Sales
Advertising
Salesforce.com
Social Networking
Social Media Marketing

Contact information

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Work email
m••••••••@liveoakbank.com
Personal email
•••••@•••••.com
Direct dial
+12•••••••33

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Current company

Live Oak Bank

Banking · 1.1K employees · Founded 2008 · Wilmington, North Carolina, United States

Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are America's Premier SBA Lender and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured checking, high-yield savings and CD accounts to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank.

liveoak.bank

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Experience

Customer Experience Manager

Education

University of North Carolina Wilmington

Skills

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