Melissa Broome
Senior Fleet Manager Onboard Sales at Royal Caribbean Group
- Role
- Senior Fleet Manager Onboard Sales at Royal Caribbean Group
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Melissa Broome
Accomplished Traveling Cruise Sales Manager with over 19 years success and unquestionable work ethic with Royal Caribbean Group. Skilled in mentoring, training and motivating Sales teams to exceed their sales goals and ratings. Extensive cruise sales product knowledge, superior customer service skills, positive, humorous, energetic and approachable, despite high-paced, high-stressed environment. Strong interpersonal and communication skills. Known for building relationships and cross collaboration for revenue generation. Most adept at leading and nurturing sales teams and delivering desired surge in volume sales and revenue. Prior to being promoted as a Traveling Cruise Sales Manager in 2019, I led teams to generate over 13M annually, consistently exceeded sales goals and always ranked in the top tier. In addition, I was recognized and voted \"Most Valuable Team Player\"(multiple awards) and won \"Top Credit Card Sales\"(multiple awards)
Experience
Senior Fleet Manager Onboard Sales
Oct 2023 — Present
Education
Holy Name Convent
G.C.E. and C.X.C. (Upper 6th), Languages, Literature * Art
1980 — 1986
Cornell University
eCornell Online Certificate, Organizational Leadership
2020 — 2020
University of the West Indies, St. Augustine Campus
Bachelor of Arts (B.A. with Honors) Art in Education and Bhojpuri Hindi in Trinidad & Tobago, Romance Languages, Literatures, and Linguistics
1986 — 1990
University of the West Indies, St. Augustine Campus
Bachelor of Arts - BA, Foreign Languages and Literatures, General
1986 — 1990
Royal Caribbean International
A.L.P.S. 1 & 2, Advanced Leadership Studies
2016 — 2017
London Chamber of Commerce and Industry
Online Diploma in Selling & Sales Management, Marketing, Advertising & Public Relations
2003 — 2003
Skills
- Cruise Lines
- Sales Management
- Marketing
- Advertising
- Interior Design
- Loyalty Programs
- Hospitality
- Tourism
- Customer Service
- Event Management
- Vacation
- Cruises
- Revenue Analysis
- Travel Management
- Sales
- Hotel Management
- Leisure Travel
- Hospitality Management
- Hotels
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