Melissa Black

WORK HISTORY

EDUCATION

ABOUT MELISSA BLACK

Melissa is a global, award-winning technocrat with 30+ years of experience optimizing system performance strategies. Develops customized technical support and network infrastructures to exceed client expectations consistently. Proactive and goal-oriented industry leader focused on large-scale delivery assignments and corporate technology initiatives for the United States military with a Top Secret SCI clearance. She is a performance-driven Information Technology Management professional with over 18 years of progressive experience formulating innovative IT strategies, canvassing system performance across large client/server and high-availability environments, addressing performance bottlenecks, and designing, maintaining, and optimizing the IT infrastructure. She possesses sound expertise in driving end-to-end program/project management, organizing, controlling, and evaluating IT and electronic data operations, and planning strategies to realize technology business benefits.Melissa has extensive experience managing frameworks, policies, processes/procedures, information security assessment, and incident management to improve business productivity and efficiency. Excel at delivering innovative solutions to meet changing business needs, building and leading top-performing teams, and reducing corporate risk.She is skilled in network and systems engineering, corporate infrastructures, data center operations, help desk services, enterprise architecture, system implementations, and information security. She is a proactive and goal-oriented professional with an established record of success in leading corporate technology initiatives. She is flexible and able to adapt quickly to changing business environments and needs, ensuring the delivery of new, cost-effective business solutions on time and under budget.