Melissa Benzo
Director of Customer Success | SaaS Leadership | Customer Retention and Expansion | SMB, Enterprise and Franchise Experience | Team Builder | High Growth Mindset | Global Operations
- Role
- Project and Relationship Manager at Kin Workplace Software
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Melissa Benzo
I am a SaaS Customer Success leader with over a decade of experience driving retention…
Experience
Project and Relationship Manager
Aug 2024 — Present
Drove initiatives to launch and scale high-impact projects while improving delivery processes. Built a new release strategy, implemented forecasting tools, maintained top client relationships with clear communications and transparency.
Education
State University of New York College at Fredonia
Bachelor's degree
2001 — 2005
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