Melissa Amos
Vice President Implementation Project Manager @JPMorganChase
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WORK HISTORY
Vice President Implementation Project Manager @JPMorganChase
Responsible for project management, and implementation of new products and services for a targeted portfolio of clients.Manage and coordinate the installation of new cash management productsPartner with external vendors (Salesforce, Oracle, Tyeler Technologies, Sourcepass) in the implementation of services.Develop and maintain a relationships with C-suite executivesAnalyze clients operating strategies to recommend solutions that meet the their immediate needs and long term business goalsPrepare and distribute work plans; outline product implementation timelines and client deliverablesMonitor lifecycles and ensure client/company expectations are metCollaborate with clients, sales teams, product companies, and client services departments to enhance client satisfaction;Deliver world class client service within a fast-paced commercial investment banking environment
EDUCATION
St John's University
Bachelor of Science - BS, Mass Communication/Media Studies
Hillsborough College
Associate's degree, General Studies
ABOUT MELISSA AMOS
Experienced Small Business Relationship Manager offering broad career achievements and industry experience. Exceptional communicator with a consultative sales style, strong negotiation skills, and a keen ability to assess needs. Focused on achieving continuous and improved business performance, and dedicated to exceeding customer expectations.
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