Melissa Alam-Taylor
Senior Talent Acquisition & Employer Brand Manager @AO
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WORK HISTORY
Senior Talent Acquisition & Employer Brand Manager @AO
Bolton, GB
Currently leading, managing and developing a high performing Talent Acquisition team, responsible for attracting, assessing, and hiring diverse talent across two of our largest areas; Contact Centre & Tech. We have a relentless focus on delivering an exceptional experience for both internal and external candidates. Partnering with the business to deliver TA strategies in line with the business objectives. I am also responsible for leading the Employee Brand strategy, managing a Recruitment Marketing Specialist, working together to create an ongoing strategy for success. Accountability for the careers site, reputation channels, LI, as well as delivering content across all of our social channels. Through data driven decisions, aspiring for process change and improvement and continuation of agility across the TA function.
EDUCATION
Lancaster University
Bachelor of Laws (LL.B.), Law
The Elton high School
10 GCSE's, All at grade A and B
Holy cross sixth form college
3 A-levels, Psychology
ABOUT MELISSA ALAM-TAYLOR
I lead Talent Acquisition across our Tech and Contact Centre functions at AO, managing the team responsible for hiring brilliant people into key areas of the business.I also oversee our Employer Brand strategy— managing our careers site, social media presence, and reputation channels. My focus is driving attraction through authentic storytelling and a clear, consistent proposition that reflects who we are. With a relentless drive to share the culture we thrive in and the pace, passion and possibilities that AO offer, everyone has a part to play in bringing our brand to life. I’m passionate about building talent strategies and brand experiences that connect, engage, and deliver real impact.
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