Melissa Acosta
Director of Compensation @Worldwide Flight Services (WFS)
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WORK HISTORY
Director of Compensation @Worldwide Flight Services (WFS)
Dallas, TX, US
EDUCATION
Texas Woman's University
Bachelor of Business Administration (BBA), Human Resources Management and Services
SKILLS
ABOUT MELISSA ACOSTA
Human Resources Partner with more than twenty years broad based and progressively responsible experience in Human Resources. Experience in multiple industries, including Oil & Gas, Chemical, Manufacturing,Technology, Healthcare, Financial Services and Retail. Proven ability to work as Team Leader across multi- discipline teams developing and driving change through best practices in fast paced high-growth operations.NOTED ACCOMPLISHMENTS•Diverse background in all HR Disciplines. strong generalist experience, along with leadership over centers of excellence. Held positions responsible for compensation, annual & quarterly incentive bonus programs, equity awards, talent/performance management & merit systems, salary structure analysis, executive compensation, talent acquisition, human resources information systems (HRIS), employee self- service, manager self-service, onboarding, exit interviews, development plans, benefits, payroll, employee relations•Designed, implemented and managed annual merit and bonus processes Annual presentation of compensation study results, structure change & merit recommendations, and workforce demographics to Senior Management. Successfully designed, implemented and roll out of merit and bonus systems. Managed annual delivery of up to 300M in merit and 54M in bonus spend, with 100% accuracy rate. Designed and delivered compensation letters and/or Total Compensation Statements to all Managers for distribution and communication to employees.•Managed multiple large scale projects, delivering on time and within budget Created efficiencies, process & system improvements, shifting organizations into proactive resource planning through management of data with dashboards for more robust executive reporting. Instrumental in multiple system upgrades and implementations. Strong HRIS experience and consistent success with software implementations and system upgrades. Designed and led the strategic oversight and deployment of HR systems.•Established recruitment program delivering significant first year cost saving. Developed reporting and dashboard tools to provide visibility into the requisition life cycle, including time to fill and associated recruitment costs. First year recruitment budget spend cut by 33%.TECHNICAL EXPERIENCEMicrosoft Office, Microsoft Project, HPQC, ADP, Ultipro, Workday, ServiceNow, Workforce, PeopleSoft and SABA
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