Melisa Lopez

Senior Field Clinical Specialist @SPR

Houston, TX, US

Responsible for new patient/customer product demonstration/training, patient follow up.•Support Regional Sales Manager with sales lead generation and follow up, and partnering with sales team in maintaining and enhancing a strong client relationship.•Assist the Sales team, in an assigned territory, by providing technical, clinical and educational/training support.•Provide product follow-up and support to patients and physicians on demand.•Support sales representatives by meeting with existing and potential clients to identify their clinical needs, goals and constraints related to patient care and to discuss and demonstrate how company products can help them achieve their goals.•Responds to customer needs and product complaints by developing creative and feasible solutions. •Educates customers on the merits and proper clinical use of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g, presentation decks, webinars, e-training, manuals) to keep clinicians and sales representatives abreast of product use, relevant clinical data, and technology developments as well as other information deemed relevant to the industry.•Provide support for industry conferences.•Establish relationships with all pertinent account players, including patients, physicians, nurses, administrators, and the sales representatives supporting accounts.•Educate and train physicians and hospital/clinic personnel on technical matters.•Conduct and coordinate in-person and remote training to include: One-on-one in-services,Staff in- service educational programs,Seminars and/or workshops for healthcare facilities.

Tulsa Community College

Associate of Arts and Sciences - AAS, Radiologic Technology/Science - Radiographer