Melinda Cardona
Vice President, Membership and Business Development @Chevron Federal Credit Union
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WORK HISTORY
Vice President, Membership and Business Development @Chevron Federal Credit Union
San Francisco, CA, US
EDUCATION
Allied Schools
Real Estate Licensing, Real Estate
Marin High School
High School Diploma
Saint Mary's College of California
Executive MBA, Business Administration and Management, General
University of Phoenix
Bachelor of Science - BS, Marketing and Communications
ABOUT MELINDA CARDONA
I am passionate about customer service. Not the promise of customer service you hear everywhere; the old-fashioned, patient, kind, and gentle-mannered type of customer service that your parents used to know. The kind of customer service that is an art - and a lost art at that. I stand for advocacy. If my clients ask a question, if they ask me for something out-of-the box, I will bring their requests to the highest levels, to get the most straight-forward answers to relay back. I help my clients have innovative benefits, by simply meeting their needs on a deeper level. It is my priority to have a happy client. While I work in Sales & Marketing, I like to think that if you treat people right, and perform ethical tactics, they will come back and bring friends. I prefer referral business. Treating people with high levels of respect and patience is of utmost importance. I appreciate when my clients tell me why my service is different. My most valuable lesson learned was from my previous employer, The Ritz-Carlton. They have a saying \"We are Ladies and Gentlemen, serving Ladies and Gentlemen\" and I take that phrase with me as I conduct business everywhere I go.
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