Melinda Roman
Training Specialist | Instructional Design | EdTech Implementation & Support | Informational Technology Services | Bilingual (English/Spanish)
- Role
- Powerschool Schoology Lms (Saas) Training Specialist at Millennium Technology Group Llc
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Melinda Roman
Possessing a diverse and specialized professional background that bridges the gap between…
Experience
Powerschool Schoology Lms (Saas) Training Specialist
Millennium Technology Group Llc
Feb 2025 — Present
Ensure teachers and administration are effectively utilizing learning management system (LMS) by providing the necessary training and one on one support to faculty and staff- Instruct various MDCPS staff on LMS product mastery driving seamless integration into daily workflows- Deliver professional development sessions to diverse groups (1:1, 5-50+), enhancing user proficiency and utilization- Design PD resources, leveraging expertise in Microsoft Office Suite, Google Workspace, and Canva- Conduct data aggregation and analysis to support data-driven decisions- Ensure efficient monitoring and delivery of support services on the centralized help desk platform- Resolve IT issues using technical troubleshooting effectively managing client tickets for timely resolution- Maintain documentation and streamline reporting ensuring prompt follow-up- Collaborate with interdisciplinary teams and clients, fostering cross-functional alignment and project success- Articulate information and solutions clearly through professional written and oral correspondence- Manage data tracking (spreadsheets and logs), utilizing Microsoft Teams and Power BI for enhanced data insights.
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