Melina Fortunato
Customer Due Diligence Officer Ii @Oikocredit
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WORK HISTORY
Customer Due Diligence Officer Ii @Oikocredit
Amersfoort, NL
Perform KYC and FATCA controls following internal policies and procedures- Ensure investor data is complete and is entered into the investor administration application system in a timely manner- Contribute to process design and documentation while flagging gaps in existing procedures- Responsable for side projects, such as creating a Power BI dashboard to visualize the team’s progress- Support management reporting regarding the team’s processes- Develop and manage an Excel-based tracking system to monitor team performance and ensure timely, accurate reporting of key metrics.
EDUCATION
ACAMS
CAMS — Certified Anti-Money Laundering Specialist , Anti-Money Laundering
Grone-Bildungszentrum Berlin
Management Assistant for Personnel Services, Processes in human resources, economics and social studies
ABOUT MELINA FORTUNATO
What people say about me- Ready to engage and go the extra mile (I work until the work is done, not when happy hour hits)- I\'m a practical learner, enjoy hitting the ground running from day one - Love exploring the depth of my role and embrace the responsibilities - Candid,(un?)fortunately honest about improvement opportunities in everything from processes to peers - Enjoy applying myself to resolve issues hindering business - Team player - everyone has their own expectations and engagement levels at work - I believe building bridges is necessary to move forward faster - Whenever the opportunity presents itself, I step outside of my comfort zone and do my best to go above and beyond the job description
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