Melissa Leon
Onboarding Manager @Google
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WORK HISTORY
Onboarding Manager @Google
Re-launched onboarding program in Canada through training programs (roadshows), quarterly newsletters and podcasts to help spread awareness Led onboarding engagements for Select, Enterprise and Public Sector customers to Google Cloud Platform across Canada and the US Continual program management to ensure customers’ foundations and first workload migrations are delivered effectively, with a high degree of customer satisfaction, and can accelerate revenue consumption Cultivated key partnerships with sales teams, customer engineer and joined team meetings and 1:1 with account teams to evangelize the TOC program, as well as led delivery teams to ensure a great onboarding experience Managed contract technical onboarding managers and created training manual of TOC procedures and best practices
EDUCATION
Seneca College of Applied Arts and Technology
Dipolma
Griffith University
Business
SKILLS
ABOUT MELISSA LEON
Talented business professional with international experiences within various organisation in the technology, online advertising, food and manufacturing. Focused on sales execution, account management, strategic planning and executive level relationship. Highly adaptable, resilient and thriving on challenges. Seeks out learning from experience, other people and various resources.
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