Meleka Dunn

Branch Senior Banker @PNC

Woodmore Towne Centre Glenarden, MD, US

Open and close various types of personal and business accounts. Collaborate with ecosystem partners to grow customer\'s share of wallet. Position PNC solutions to drive new revenue and customer loyalty. Drive proactive sales through internal and outbound interactions. Leverage relationships with each customer to facilitate new accounts with friends, family and referral-based prospects to acquire, expand and retain relationships. Provide exceptional customer service to create customer loyalty and enhance and grow each customer’s experience. Perform lobby engagement activities to connect and assist customers while positioning PNC products to meet their needs. Inform customers with options for managing their financial transactions by leveraging technology and available tools.