Melat Mekonnen
Customer Operations Specialist at General Mills
- Role
- Customer Operations Specialist at General Mills
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Melat Mekonnen
I am an ambitious, detail oriented professional with strong organizational skills who…
Experience
Customer Operations Specialist
Jan 2020 — Present · Minneapolis, MN, US
Manage operational components of one or more GMI customers, acting as the point of contact for all service matters related to the customer. I am responsible for three major facets of customer operational activity: Order management, service issue resolution, and accounts receivable issue resolution. I work closely with the Field Sales team, General Mills Supply Chain, and customer personnel to ensure accuracy and ease of transactions, while continually improving process efficacy.
Education
Tsinghua University
Business Focused Cultural Seminar
2011 — 2011
University of Wollongong
Cognitive Psychology and Psycholinguistics
2011 — 2011
University of Minnesota-Twin Cities
Bachelor of Arts (B.A.)
2008 — 2012
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