Melany Bailette
Product Experience Manager @Verto Health
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WORK HISTORY
Product Experience Manager @Verto Health
Toronto, ON, CA
Own end-to-end product experience and product management for healthcare SaaS, with direct oversight of roadmap strategy for Connect products like Risk Adjustment and Quality Metrics- Define product vision, strategy, and prioritization in partnership with executive, engineering, and Customer Success team- Lead development of intelligent product features leveraging NLP to enhance user experience, streamline workflows, and surface actionable insights- Translate user research, client feedback, and market insights into roadmap decisions and measurable outcomes- Drive discovery, requirements definition, backlog prioritization, and business acceptance testing- Champion user-centered design by advancing design system standards, ensuring accessibility compliance (WCAG), and facilitating cross-functional discovery and roadmap workshops- Lead user research initiatives including usability testing, stakeholder interviews, workflow analysis, and persona development to validate hypotheses and inform product direction- Collaborate on go-to-market strategy, product positioning, and client enablement- Continuously evolve product delivery processes to improve speed, quality, and cross-functional alignment.
EDUCATION
Dawson College
Diploma
Carleton University
B.I.D.
SKILLS
ABOUT MELANY BAILETTE
Product Experience Manager at Verto Health
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