Melanie Lyng
Employee Relations Manager @Thames Water
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WORK HISTORY
Employee Relations Manager @Thames Water
Complex and high risk ER cases; stakeholder engagement; team L&D; business focus; manager coaching; HR data and analytics; manager L&D; employment law expert; conflict resolution; mediation; team engagement/ management and coaching; mentoring; managing risk; ER and HR professional; ED & I, neurodiversity; reasonable adjustments; investigations; disciplinary; performance management; absence; unions engagement; Employment Rights Act 2025; Equality Act 2010.
EDUCATION
Institute of Leadership and Management
Qualification in Coaching and Mentoring
The Open University
BA Honours Degree - Modern Language Studies, French
The Open University
Bachelor’s Degree, Modern Languages (with French)
CIPD Qualifications
Employment law - Advanced
University of West London
A Levels
CIPD Qualifications
Associate's degree, Human Resources Management/Personnel Administration, General
Kendrick Grammar School
9 O' Levels
SKILLS
ABOUT MELANIE LYNG
Strategic and empathetic HR/Employee Relations Leader with experience in employee relations, HR partnering and HR Management in a variety of organisational contexts. Ability to foster positive workplace culture, resolve complex employee issues, and align HR practices with business goals. Adept at building trust across all levels of the organization and driving initiatives that enhance employee engagement and retention. Proven track record of partnering with business leaders to develop and deliver and ER strategy that is aligned to business goals. I work with a range of stakeholders and have a great reputation in the business in terms of using a coaching and supportive style to work through issues and help managers to feel supported. I am very organised and flexible in terms of hours of work. I manage a high workload where the prioritisation changes daily. I am resilient and there are few issues I deal with which ‘phase’ me. As a trained coach, I believe every issue has a solution and it is just a matter of finding the right way forward.
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