Melanie Daniels
Account Director @Supportlogic
Philadelphia, PA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
Account Director @Supportlogic
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Enterprise + SMB: New Logo, Expansion, Renewals, Account Management
EDUCATION
N/A
Penn State University
Bachelor of Arts, Advertising/Public Relations
N/A
Cornell University
Course: Women in Leadership: Using Emotional Intelligence to Drive Results
2021 — 2021
Harvard Business School Online
Certificate in Negotiation Mastery
SKILLS
Consultative SellingAccount ManagementSalesCustomer Relationship Management (Crm)AdvertisingRecruitingManagementRetailB2bCold CallingSalesforce.comLead GenerationDirect SalesConsumer ProductsSolution SellingEmail MarketingBusiness DevelopmentSoftware as a Service (Saas)New Business DevelopmentMarketingMarketing StrategySocial NetworkingSellingSocial Media MarketingSaasMarketing CommunicationsSales ManagementSales OperationsCrmCustomer Service
ABOUT MELANIE DANIELS
B2B SaaS tech sales rep with Enterprise & SMB experience - currently helping support orgs reduce escalations, manage backlog, reduce churn and improve agent efficiency using sentiment analysis.
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