Melanie Hershman Shoecraft
Senior Product Engineer | Tech MBA
- Role
- Senior Product Engineer at Olark
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Melanie Hershman Shoecraft
As a Senior Product Engineer at Olark, my role intersects innovative product development with a passion for accessible design. Having just finished my Tech MBA at Cornell Johnson Graduate School of Management, I\'m honing my leadership skills and business knowledge, with a focus on leveraging technology to improve people\'s lives.My technical expertise lies in full-stack engineering, with a focus in TypeScript, React, GraphQL, and Python, and my soft skills have been shaped by my prior experience as a theater director.If you are sending me a connection request, please include a message about why you\'d like to connect, thank you!website: https://melhhersh.github.io/ https://github.com/melhhersh?tab=repositories
Experience
Senior Product Engineer
Sep 2023 — Present
Lead development and launch of beta core agent portal, partnering with product and design to define MVP scope, prioritize features, and incorporate early customer feedback- Collaborate with stakeholders across support, marketing, and leadership to align feature development with customer pain points and business goals- Influence roadmap discussions by surfacing technical tradeoffs, user constraints, and scalability considerations- Achieved WCAG 2.1 AA compliance by leading working group responsible for accessibility standards across products- Mentor engineers and drive onboarding processes to improve team velocity and cross-team collaboration.
Education
Fullstack Academy
Fullstack Engineering
2019
Ithaca College
Bachelor of Arts (B.A.), Theatre Studies Minors: Business Administration and Dance
2015
Cornell Tech
Master of Business Administration - MBA, Tech
Cornell Johnson Graduate School of Management
Master of Business Administration - MBA, Tech MBA
Skills
- Arts Administration
- Theatre
- Directing
- Dance
- Css
- Assistant Directing
- Acting
- Singing
- Performing Arts
- Musical Theatre
- Dramaturgy
- Teaching
- Theatre Education
- Basic Html
- Microsoft Office
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