Melanie Johnson

About Melanie Johnson

With a unique ability to bring order to chaos, I work well under pressure and excel in…

Experience

1. Director of Financial Operations

   Rovia Clinical Research

   Jul 2021 — Present · Jacksonville, FL, US

   Chief financial counsel during private equity acquisition, ensured processes were streamlined during growth and expansion• Manage a team of data analysts who collect, analyze, and interpret data from a variety of systems • Maintain day-to-day financial operations, improving efficiencies, enhancing quality, reducing costs, and increasing profitability• Develop and maintain dashboards, reports, and visualizations to provide meaningful insights to leadership and other stakeholders• Identify trends, patterns, and opportunities for improvement across financial and operational data• Translate complex data into clear, concise, and actionable recommendations for executive leadership and department heads• Provide direction and maximize profitability by performing financial analyses (budget variances, cost projections, operational outlay needs)• Maintain accounts receivable files and records, reconcile payments, produce monthly financial reports, and investigate and resolve irregularities• Act as system administrator for the clinical trials management software (CTMS) and data analytics and CRM tool, including trial set up, invoicing, preparing/distributing provider payments, overseeing patient payments, and troubleshooting issues with staff – ensuring stakeholders have the needed data and dashboards at their fingertips• Work with management team on strategic company initiatives and direction, providing sound leadership, strategy and advice regarding company financial and business decisions• Collaborate with clinical research teams to identify and address operational challenges, implement innovative solutions to optimize workflows and improve trial outcomes• Spearhead initiatives to improve financial performance across all sites, optimizing revenue and expense management• Contribute to company-wide strategic decision-making by closely monitoring enrollment, revenue goals, and recruitment plans

Skills

• Database Testing
• Account Management
• Quickbooks
• Business Process Design
• Project Management
• Customer Service
• Crm
• Time Management
• Data Analysis
• Event Management
• Microsoft Office
• Process Improvement
• Microsoft Word
• Advertising
• Hospitality
• Business Strategy
• Social Networking
• Research
• Database Development
• Microsoft Excel
• Sales Operations
• Inventory Management
• Operations Management
• Strategic Planning
• Sales Process
• Outlook
• Css