Melanie Williams

About Melanie Williams

Healthcare Program Leader with 10+ years of experience driving enterprise transformation across leading U.S. health systems, med-tech organizations, and startups. I operate at the intersection of healthcare innovation and execution, translating emerging technologies into scalable solutions that improve patient outcomes, clinician experience, and operational performance. I lead complex, high-visibility initiatives from strategy through implementation, partnering across executive, clinical, IT, and operational teams to advance clinical AI, digital health innovation, governance, and enterprise adoption while delivering measurable impact. Selected Highlights→ AI Strategy & Enterprise Implementation – Lead identification, prioritization, and rollout of AI initiatives across clinical and operational domains, guiding solutions from concept through deployment and scale in partnership with IT, vendors, and governance leaders.→ AI Governance & Responsible Adoption – Designed and operationalized enterprise AI governance and intake frameworks across multi-hospital systems, aligning executive, clinical, compliance, and technology stakeholders to evaluate and prioritize 30+ AI solutions and strengthen enterprise decision-making.→ Digital Transformation & Cybersecurity – Directed large-scale identity and access modernization initiatives impacting 60K+ users, strengthening compliance, security posture, and operational resilience.→ Global Implementations & Commercial Impact – Led international client deployments at Philips Healthcare, coordinating cross-functional teams across the U.S, Mexico, and Europe to deliver behavioral-health technology generating $4M+ annual revenue and expanding market adoption.→ Clinical Operations & Governance – Facilitated physician-led governance councils across Radiology, Pulmonary, and Emergency Medicine, standardizing workflows and quality measures across 11+ hospitals.→ Enterprise EMR & SaaS Implementations – Managed large-scale Epic, Oracle and third-party platform implementations to enhance patient engagement, clinical documentation, and operational efficiency.Beyond my core role, I partner with founders and emerging organizations as a strategic advisor and operations consultant, helping teams scale by aligning people, processes, and technology.I am also committed to mentorship and leadership development, supporting aspiring professionals in navigating project management and career transitions with clarity and confidence.

Experience

1. Ai Program Manager, Digital Health & Innovation

   ECU Health

   Dec 2025 — Present

   Lead enterprise AI strategy and execution across clinical, operational, and patient-experience domains. Drive identification, prioritization, implementation, and scaling of AI solutions to improve healthcare access, outcomes, and organizational efficiency.→ AI Strategy & Innovation: Identify and evaluate emerging healthcare AI technologies and industry trends; translate market insights into enterprise AI use cases across clinical, operational, and patient experience domains→ AI Strategic Roadmap: Develop and maintain enterprise AI roadmap aligned with organizational priorities, digital transformation strategy, and value-based care goals→ AI Portfolio & Program Leadership: Manage a portfolio of AI initiatives from concept through scale, prioritizing initiatives based on strategic value, feasibility, and organizational impact. Lead cross-functional alignment across IT, clinical, operations, data, and executive stakeholders to secure resources, funding, and organizational commitment→ Product, Implementation & Lifecycle Execution: Lead the end-to-end lifecycle of AI initiatives from discovery and pilot through deployment and scale, ensuring solutions align with clinical workflows, operational needs, and organizational priorities→ Value Measurement & Outcomes: Define success metrics and value measurement frameworks for AI initiatives including clinical impact, operational efficiency, financial ROI, and patient experience. Track performance and outcomes across deployed AI solutions; provide strategic recommendations for scaling, optimization, or refinement

Education

• Auburn University

  Bachelor of Science (B.S.), Biomedical Sciences, General

  2010 — 2014

• Brenau University AGS

  Master of Business Administration - MBA, Project Management

  2017 — 2018